Privacy policy
How we improve our website
To make sure our site is working well and giving you the best experience, we use a tool called IONOS SiteAnalytics. Here’s how we protect your privacy while doing so:
Your Data is Anonymous: We don't use cookies. Your IP address is immediately anonymized, so we have no way of connecting any data to you personally.
What We Look At: We gather general information like which pages are most popular, the type of device being used, and the country of access. This helps us see what’s working and what we can improve.
Your Data Stays With Us: This information is purely for our own internal use to improve the site. We never share it with other companies or third parties.
Macaron (French tutor) customer privacy notice
This privacy notice tells you what to expect Macaron (“we/us”) to do with your personal information as a client of Macaron.
Contact details of the data controller
Name and address :
Mrs Marion CORDRY - Macaron
Markham House, 20 Broad Street, Wokingham RG40 1AH
Email : bonjour@macaronfrench.co.uk
What information we collect, use, and why
We collect or use the following information for student education and welfare:
- Names and contact details for students/children
- Names and contact details for parents, guardians, carers (for students under the age of 18 and/or if applicable)
- French level
We collect or use the following personal information for dealing with queries, complaints or claims:
- Names and contact details
- Addresses
We collect or use the following information for information updates or marketing purposes:
- Names and contact details
- Addresses
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
- Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
- Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
- Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure.
- Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
- Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.
- Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
- Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information for student education and welfare are:
- Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
- Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Our lawful bases for collecting or using personal information for information updates or marketing purposes are:
- Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Where we get personal information from
• Directly from you
• Parents or carers (for students under the age of 18 and/or if applicable)
How long we keep information
Macaron may retain your personal data for a period of up to two years following the termination of service, for the purposes of information updates, marketing, and accommodating any returning students.
For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details provided above.
Who we share information with
Others we share personal information with :
• Parents and carers (for students under the age of 18 and/or if applicable)
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated : 14/ 07 / 2025